The following Terms of Service govern your access to and use of the Metrohyp website and mobile application, including any content, functionality, and services offered on or through (link unavailable) or the Metrohyp mobile application, referred to as "Metrohyp", "we", or "us", and "you" or "user" means you as a user of the Site.
This Site is offered and available to users who are at least 18 years of age and of legal age to form a binding contract. If you are under 18 and at least 13 years of age, you are only permitted to use the Site through an account owned by a parent or legal guardian with their appropriate permission. Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by creating a Ticket on the website or by sending an email to [email protected]
Note: Metrohyp will never ask for your Metrohyp login details or any login details for any third-party platform.
Tasks: Jobs or requests made by users to be completed by other users/freelancers, prices varying depending on the task type.
Custom Tasks: Unique, niched requests created by users on Metrohyp, completed by other users/freelancers.
Funding Balance: Amount funded by users to process task creation, via Flutterwave, Paystack or other available methods on the website.
Proof of Completion: Proofs submitted by freelancers upon completing tasks.
Orders: Formal agreements between task-creating users and task-completing freelancers.
Earning Balance: Amount earned from completing tasks.
Freelancers: Users completing tasks.
Withdrawals: Amounts withdrawn by freelancers after reaching the N3,000 minimum threshold, processed using Flutterwave, Paystack or other available methods on the website.
Withdrawal processing takes 10-25 days for verification of task submissions and compliance with rules and community guidelines. Check payment status via the "payment status" tab on the User dashboard
Refund: Fund will immediately be refunded back to your wallet, if order is requested to be canceled via the ticket.
Referral Balance: Balance earned by users for referring friends and family.
Payment Status: Displays withdrawal request status.
Only registered users can create or complete tasks. Registration is free. You agree to provide accurate, complete, and updated information and must not create an account for fraudulent purposes. You are solely responsible for account activity and password security. We are not liable for acts or omissions in connection with your account.
Funding Balance: Users fund their balance using Flutterwave, Paystack or other available payment methods on the website.
Tasks: Created by tapping "Add Task" or "Create Task".
Premium: Premium users access higher-earning tasks.
Removed or Deleted Tasks: Tasks violating guidelines (e.g., illegal, fraudulent, copyright infringement, adult-oriented, spam) are removed and ineligible for re-creation.
Confirmed order payments are sent to freelancers.
Freelancers submit proof of work.
Orders are marked complete after delivery and acceptance.
Metrohyp maintains a friendly, community-spirited, and professional environment. Report violations to our Trust & Safety team.
Users may receive warnings or temporary account suspension for misconduct.
No targeted abuse, harassment, or multiple account creation.
No buying or selling Metrohyp accounts.
Metrohyp reserves the right to put accounts on hold or disable them due to breaches.
Violation may result in permanent disablement.
Repetitive proof submissions will disable accounts.
Disabled accounts cannot create or complete tasks.
Contact Customer Support for information on disabled accounts.
Metrohyp may update Terms of Service; continued use constitutes acceptance.
Use of the Site is at your own risk. The Site and services are provided "as is" and "as available" without warranties.
Metrohyp is not liable for damages arising from Site use, including direct, indirect, special, incidental, consequential, or punitive damages.
The foregoing does not affect warranties or liability under applicable law.
Note: "Affiliate" refers to entities controlling, controlled by, or under common control with Metrohyp.