AI-Powered Omnichannel Inbox
Unify WhatsApp, email, SMS, social media DMs, and live chat into a single AI-powered inbox. Automate responses, qualify leads, route conversations, and never miss a customer message again.
Why You Need an AI-Powered Omnichannel Inbox
Unified Inbox
All your customer conversations from WhatsApp, email, SMS, Instagram, Facebook, and live chat in one place. No more switching between tabs or apps.
AI-Powered Responses
Automate replies to common questions, qualify leads in real time, and escalate complex issues to your team — all powered by AI that understands your business.
Lead Qualification
AI agents ask qualifying questions, score leads, and route hot prospects directly to your sales team — across any channel.
Analytics & Reports
Track response times, conversation volumes, lead conversion rates, and team performance across all channels from a single dashboard.
CRM Sync
Every conversation syncs to your CRM automatically. No manual data entry — just connected customer data across your entire stack.
Multi-Channel Campaigns
Send broadcast campaigns across WhatsApp, email, and SMS from one interface. Reach customers on their preferred channel.
Channels We Integrate
SMS
Instagram DMs
Facebook Messenger
Live Chat
X / Twitter DMs
Webhook / API
Built on Telychat
Our AI-powered omnichannel inbox is powered by Telychat — a powerful customer communication platform built for African businesses. We deploy, configure, and customise Telychat to match your exact workflow, so you get an omnichannel inbox tailored to your business without the setup headaches.
We handle the entire technical setup: channel integration, AI agent training, CRM connection, workflow automation, and team onboarding. You focus on serving your customers.
What You Get
- ✓Full Telychat setup and configuration
- ✓All channels integrated and tested
- ✓AI agents trained on your business data
- ✓CRM and tool integrations
- ✓Team onboarding and documentation
- ✓30 days of post-launch support
Ready for an AI-Powered Omnichannel Inbox?
WhatsApp us and we will set up your omnichannel inbox within 48 hours.